How do I access the Warranty + Refund Policy?

 

At the bottom of the any page, click Warranty & Refund Policy.

 

 

Our Warranty + Refund Policy is as follows:

At Seeds 'n Such, we take pride in our high-quality, hand-selected products and want you to be satisfied with your purchase. 

Germination

• All of our seeds have been thoroughly tested and are guaranteed to meet the germination rate standards set by the Federal Seed Act.
• If your seeds do not germinate you must let us know within 45 days of receipt. Unauthorized returns are subject to a 25% restocking fee.
• Our liability, for any reason, is limited to the amount of the purchase price, excluding shipping and in no case shall we be liable for more.
• Customer results may differ from ours due to variable growing conditions, which include, but are not limited to location, climate, soil composition, diseases, and pests.
• We cannot assume responsibility for the result of extreme weather, negligence, unforeseeable acts of nature, or ordering outside of your zone recommendations.
• When you order our products, you understand and agree to this limited warranty.

Returns / Exchanges

• All seed and plant sales are final. We will only accept returns or exchanges if the incorrect item was shipped or the product arrives damaged.
• If any of your items were damaged during shipping or dead upon arrival, you must notify us within 48 hours of receipt.
• Please contact our customer service team during business hours if there is a mistake with your order. We will provide you with a return shipping label only if said mistake was made on our end.
• Unopened supplies can be returned within 6 months from the original delivery date. Please include all contents and packaging when returning.
• No returns will be accepted for items purchased in previous seasons.
• Photos may be required to authorize certain returns, replacements, or refunds, of our choosing.
• The purchase price of the supplies will be refunded minus the shipping costs, and potentially with the inclusion of a 25% restocking fee.
• All shipping and handling charges will be the responsibility of the customer.
• We will process your refund as soon as we receive your return. 

Seeds 'n Such must preauthorize all returns. For assistance receiving your preauthorization, please either:

• Give us a call at 1-855-647-3337
• Email us at service@seedsnsuch.com

General Information

• When placing an order, please include a contact phone number and email address with all orders to help prevent mistakes and ease customer contact. 
• If the wrong address is provided, a new order will need to be placed. 
• No refunds or reshipments will be issued in this case unless the order is returned to us. 
• An order cannot be canceled or modified once it has been prepared for shipping.
• Please note that we are not a wholesale company.

By placing an order with Seeds ‘n Such, you are accepting the above terms.

Last updated 10/30/24.